1. Introduction

Welcome to Ralphs! These Conditions of Use govern your access to and use of our website, products, and services. Please read them carefully before using our website. By using our website, registering an account, or making a purchase, you agree to be bound by these Conditions. If you do not agree, you may not use our website.

2. Definitions

“Ralphs” refers to the owner of the website domain ralphsgroceries.com and all products and services offered on this website or through affiliate partners.

“Website” refers to the Ralphs website, including all pages, subpages, blogs, forums, applications, widgets and other content and services.

“You” or “your” refers to visitors, users, customers, and anyone who accesses the Website.

“Content” refers to any information, data, tools, products, services, software applications, images or other materials of any nature contained or made available to you on the Website.

3. Access and Use

You may only use the Website and Ralphs services if you are at least 18 years old or have permission from a parent or guardian. Ralphs has the right to ask for proof of age at any stage.

You agree to only use the Website and Content for legitimate and lawful personal, non-commercial purposes. You may download Content for your personal use, but you agree not to distribute or modify it.

Certain areas of the Website or Content may only be accessed if you have registered for an account. To register, you must be eligible and then complete the specified registration form, providing accurate information. Inappropriate usernames that violate these Conditions of Use are prohibited.

Ralphs may withdraw access or functionality of the Website at any time and without notice, although we will try to provide reasonable notice where possible. We may also limit or block access in order to meet legal requirements or improve security or user experience.

You are responsible for ensuring you meet all technical requirements to access and use the Website or Content and for keeping your device and software up to date. We provide no guarantees that the Website or Content will be compatible with your setup.

4. Your Obligations

You agree that you will NOT:

Violating these or other parts of the Conditions of Use may lead to account suspension or termination, removal of posted content, blocked access, and other actions at Ralphs’ discretion. You acknowledge that Ralphs is not required to provide you notice before taking these actions.

5. Prohibited Content Standards

Content posted by users must not threaten, encourage, or promote violence or illegal activities. It must not invade privacy or infringe intellectual property rights. Further, Content must not be defamatory, obscene, abusive or unlawful.

More specifically, Content posted or transmitted using the Website must NOT contain:

When posting photos, videos, or recordings depicting other individuals, you must have their consent.

Content alleged to violate these policies may be taken down while violations are investigated. Serious or repeat violations may lead to account restrictions or termination.

6. DMCA Copyright Policy

Ralphs respects copyright law and expects users to do so as well. Under the US Digital Millennium Copyright Act (DMCA), we have implemented a policy to respond to allegations of copyright infringement. Users may not post, download, or share content that infringes copyrights held by others. If you believe your work has been copied and shared in a way that constitutes copyright infringement, notify Ralphs at the following email address:

dmca@ralphsgroceries.com

To file a DMCA infringement notice, your notice must contain the following details:

We will remove allegedly infringing content while we assess the complaint. Users who repeatedly violate copyrights may have access terminated.

7. Referrals

From time to time, we may participate in affiliate advertising and refer users to other websites, products or services. This may include affiliate links or online advertisements served through the Website. We use reasonable care in selecting referral partners, but make no guarantees about their products, services, content, policies or actions. You agree Ralphs is not responsible for third party content or policies or any damages arising from your use of websites or services we link to. If you decide to access any third party site, product or service, you do so at your own risk.

8. Purchases and Payments

If you purchase products or services through the Website, additional terms and conditions may apply to processing payments, taxes, shipping, returns, and refunds. Please carefully review purchasing information presented at checkout and on your receipts. Failure to pay or abuse of the payment system may result in account suspension or termination.

9. Accounts and Registration

As part of registering for an account, you agree to provide accurate information and to keep this information updated. Failure to do so may result in account suspension or termination.

You are solely responsible for keeping your password confidential and secure. Ralphs cannot prevent unauthorized access to accounts due to lost or stolen passwords. Inform us immediately of any breach or unauthorized use so we can secure the account.

By registering, you consent to getting important account notifications from Ralphs by email or text alerts. Please ensure notifications can get through to you.

If you use third party services like social networks to log in or connect to a Ralphs account, we may collect relevant information from those accounts.

10. Termination

Ralphs reserves the right to suspend or terminate your access to the Website, your user account or any related services for any reason, including breach of these Conditions of Use or legal requirements, extended periods of account inactivity, or technical or security issues. Where appropriate and feasible, we will first issue warnings, allow for appeals, or set cooling-off periods before suspensions or terminations.

If your account or access is restricted or discontinued due to violations, you will not be entitled to any refunds. Users whose accounts have been terminated do not have the right to create new accounts without our permission.

11. Editing, Deleting and Monitoring Content

You are solely responsible and liable for the Content you post, download, share or otherwise make available on our Website.

Ralphs reserves the right, but does not have the obligation, to monitor disputes between users and to edit, delete, or remove Content that violates these Conditions of Use or related standards. We may review, screen, censor, or block any materials posted to the Website.

We aim to foster an open environment and only remove or limit content as needed to prevent harm, manager risk or comply with legal mandates. However, you acknowledge we are not required to take any of these protective actions.

Users can delete their own accounts and content through account settings. Note that search engines, other users, or other third parties may still retain copies of deleted information and content.

Ralphs cannot always fully delete accounts or content due to technical limitations, backup or caching delays, retention requirements, or other factors. If you posted information you want removed, you can make deletion requests at privacy@ralphsgroceries.com. We will use reasonable efforts to honor requests, but removal may not be possible or total.

12. Liability Disclaimers

THE WEBSITE, CONTENT AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND.

RALPHS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION GIVEN BY RALPHS SHALL CREATE A WARRANTY.

THE WEBSITE MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATES WILL NOT BE LIABLE FOR THE AVAILABILITY OR ACCURACY OF THE WEBSITE OR ANY ISSUES ARISING FROM ITS USE.

USE OF INFORMATION POSTED OR SHARED BY USERS IS AT YOUR OWN RISK. RALPHS DOES NOT REPRESENT OR ENDORSE THE ACCURACY, RELIABILITY, SAFETY OR QUALITY OF CONTENT POSTED BY USERS OR ANY OTHER THIRD PARTY.

TO THE FULLEST EXTENT ALLOWED BY LAW, RALPHS SPECIFICALLY DISCLAIMS ANY LIABILITY FOR DAMAGES OR LOSSES ARISING FROM USE OF THE WEBSITE OR RELIANCE ON ITS CONTENT, INCLUDING DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

HOWEVER, NOTHING HERE LIMITS OR EXCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED BY LAW.

13. Indemnity

As permitted by law, you agree to defend, indemnify, and hold harmless Ralphs, our affiliates, partners and service providers from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to attorney fees, resulting directly or indirectly from your violation of these Conditions of Use or posted content you provided.

14. Privacy and Cookies

Our Privacy Policy explains what personal data we collect from you, how we use it, who we share it with, and how you can exercise your privacy rights. The Privacy Policy is part of these Conditions of Use, so please read it carefully.

We use technologies like cookies to analyze usage and traffic, personalize content, measure performance of marketing, and improve your experience. Use of the Website signifies your consent to these activities, but you can adjust cookie settings in your browser.

15. Governing Law and Jurisdiction

These Conditions of Use shall be governed solely by the laws of the State of California, without regard to conflicts of law provisions. Sole jurisdiction and venue for any legal disputes arising out of or related to these Conditions of Use shall be in state or federal courts located in Los Angeles County, California.

16. Severability and Interpretation

These Conditions of Use establish the entire agreement between you and Ralphs governing use of the Website. They supersede any prior agreements or communications. Additional or conflicting terms provided by you, whether based in browsing, legal notices or documents are rejected and have no legal effect.

If any provision of these Conditions of Use is deemed invalid by a court, the invalidity does not affect other provisions which remain in full force and legal effect.

No waiver of any terms by Ralphs shall be deemed a further waiver of such terms or any other term. A failure by Ralphs to assert a right does not waive our ability to assert such rights later.

Section headings are for convenience only and do not govern interpretation. The term “including” means “including but not limited to.”

17. Changes and Updates

We may change, amend, or otherwise update these Conditions of Use periodically based on our business needs, policies and practices, technical requirements, or legal changes. Updated versions will be marked with a revision date. Changes become binding when we post updated Conditions of Use on the Website. Your continued use of the Website signifies agreement to abide by then-current Conditions of Use.

18 Contact Ralphs

Please refer to our Contact Us page for all general inquiries, technical issues, account matters, copyright claims, and formal requests related to these Conditions of Use. We will try to respond promptly, but cannot guarantee a timeframe for resolutions.

These Conditions of Use were last updated on January 1, 2024. Effective Date: January 1, 2024.